How do I cancel my subscription?
In your Apple ID subscription settings on your iPhone (Settings → your name → Subscriptions). We can’t cancel it for you, and deleting the app doesn’t cancel it. See Terms.
Help + contact
Support
Write to us and a person will answer. There is no form here on purpose: your own mail app works better than anything we could put on this page.
Things people ask first
I got a new phone. How do I get Tulip back?
Install Tulip, then tap “I already have an account” → “Restore” with the same Apple ID. Your plan and log stay on the old phone, because we never keep a copy.
Where is my child’s information stored?
Only on your phone. We never receive it. Privacy has the detail.
How do I delete my account and data?
In the app: Settings → Delete my account. It erases everything Tulip holds on the phone and, if you signed in, the account too.
Is this therapy or medical advice?
No. Tulip offers general, child-led ideas and support for parents. It doesn’t diagnose or replace a professional who knows your child.
Something else?
Email [email protected]. Tell us your phone model and Tulip version (Settings, at the bottom) and we’ll be quicker.